Last updated: October 19, 2026
These Terms of Service ("Terms") govern your purchase and use of digital products sold on mekongtradeintel.com ("the Site"), operated by Mekong Trade Intelligence ("we", "us"). By purchasing a product, you agree to these Terms.
We sell digital guides (PDF files) about Vietnam food trade intelligence: sourcing playbooks, anti-dumping guides, buyer guides, market entry packs, and QC template bundles. All products are delivered as instant downloads. No physical goods are shipped.
All prices are listed in US dollars (USD) as one-time payments. The price shown at checkout is final; applicable VAT/sales tax is calculated and displayed by our payment processor before you pay. Payments are processed securely by Paddle.com Market Ltd (our Merchant of Record). We never see or store your card details.
Each purchase grants you a single-user, non-transferable, non-exclusive license to use the guide for your own business purposes. You may not redistribute, resell, republish, or share the files publicly. Internal use within your own company (e.g., sharing with colleagues on your sourcing team) is permitted.
Download links are delivered instantly after payment confirmation and remain valid for 24 hours. If you lose your links, contact us at [email protected] with your order reference and we will re-issue them.
Our guides reflect market conditions, duty rates, and regulations as of their publication date. Trade policy changes frequently, verify critical figures with your customs broker or trade attorney before committing to large orders. Nothing on this Site constitutes legal, tax, or financial advice.
Refund terms are described in our Refund Policy, which forms part of these Terms.
To the maximum extent permitted by law, our total liability for any claim arising from a purchase is limited to the amount you paid for the product in question. We are not liable for indirect or consequential losses, including lost profits on trade transactions.
Questions about these Terms: [email protected].